There's a gap between digital products and lived experiences. Most builders live in one world or the other. The magic happens in the bridge.
Two Worlds
Digital products scale infinitely. Physical experiences create memories. Most companies pick one: either you're a software company or an experience company. But the future belongs to those who merge both.
What I Learned at ARK
Building ARK Adventures forced me to think about both sides. The booking flow had to be frictionless (digital), but the actual adventure had to be unforgettable (physical). The product wasn't the app—it was the entire journey from discovery to memory.
The Bridge
The best products don't just live on your phone. They enhance what happens when you put it down. Whether it's a travel app that makes you want to explore, or a fitness tracker that changes how you move, the goal is the same: make the digital serve the physical.
That's where the real innovation happens—not in pixels, but in the moments between.